Job Description

Job Description

Job Description

Lion Real Estate Group is seeking an experienced Make-Ready to join the maintenance team at "Trinity," our 496-unit owner-operated multifamily apartment community located in Irving, Texas.

(Recruiters/Agencies, please do not respond to this ad.)

Lion Real Estate Group, established in 2007 by Jeff Weller and Mory Barak, is a US-based investment firm with a niche focus on acquiring B/C multifamily assets in the Sun Belt states. The co-founders have completed $2.5 billion of real estate transactions and have office locations in Dallas, TX (headquarters), Los Angeles, CA and Nashville, TN. The firm currently owns and operates over 6,800 units across 29 multifamily properties located in the Los Angeles, Nashville, Dallas, Austin, Houston, Atlanta, and Charlotte markets.

Lion Real Estate Group - BENEFITS OFFERED:

• Medical Insurance (77% of employee/dependent premium paid by Lion)
• Dental Insurance (99% of employee premium paid by Lion)
• Vision Insurance (99% of employee premium paid by Lion)
• Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
• Third-Party Dedicated Benefits Concierge (TouchCare)
• 401(k) Retirement Savings Plan (6% Company Match)
• Paid Time Off Policies:
  • Vacation
  • Sick Leave
  • Bereavement Leave
  • Holidays (New Years Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)
• Paid Parental Leave
• Employee Assistance Program
• Volunteering Program including VTO
• Perks and Rewards Program

Make-Ready - JOB PURPOSE :
The Make-Ready plays a vital role in our community’s day to day impression on existing and prospective residents and is expected to maintain a high level of quality customer service and professionalism while ensuring that all company maintenance policies and procedures are consistently followed. The Make-Ready is responsible for preparing rent-ready apartment units during the turnover process and will also assist with troubleshooting and repairing all aspects of the community and apartment units including plumbing, electrical, heating/cooling, carpentry, appliances, painting, and drywall.

Make-Ready - ESSENTIAL FUNCTIONS:

1. Ensures all company maintenance policies and procedures are followed
2. Ensures quality control checks of all final products (i.e. unit turns, preventive maintenance, rehab projects).
3. Walks community on a regular basis to ensure the community’s appearance meets or exceeds company standards at all times
4. Assists in completing service orders in an efficient and timely manner
5. Addresses all emergency service requests in a timely fashion, including on-call emergencies
6. Completes the turnovers/make-readies of vacant units according to schedule
7. Paints vacant units, including rehab units
8. Ensures the physical well-being and curb appeal of the apartment community including grounds cleanliness
9. Ensures all work assignments are completed according to Company standards
10. Assists with move-in and move-out procedures
11. Brings all resident issues to the attention of office personnel and informs community managers of any issues observed in housing units
12. Works together with service team to keep on-site shops in order
13. Coordinates with supervisor to order supplies while maintaining the appropriate expense budget allotted per community.
14. Works collaboratively with supervisor to prepare for all city and internal property inspections.
15. Ensures Company Safety Program and OSHA safety requirements are being followed
16. Maintains annual fair housing certification for maintenance (via Gracehill)
17. Maintains regular and consistent attendance according to required work schedule decided by the Company, including being available for on-call on weeknights and weekends
18. Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times 

Make-Ready - REQUIRED SKILLS/ABILITIES

• Excellent verbal and written communication skills. (English)
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Team player with ability to work well with others
• Ability to work independently, prioritize duties, manage time efficiently, and multi-task.
• Ability to function well in a high-paced and at times stressful environment.

Make-Ready - EDUCATION & EXPERIENCE:

• High School Diploma or equivalent
• 1+ year residential maintenance or related experience
• 1+ year of experience in multifamily property management highly preferred
• HVAC/EPA Certification preferred
• Must have valid driver’s license

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